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Everything usually has its flaws and Winner Casino is no exception. Some online players have raised their grievances expressing their dissatisfaction with the services offered by Winner Casino. Some of these reviews are shown below:
We will review and publish it as soon as possible.
Winner Casino is operated by a company in Cyprus. Winner Casino forms part of the Winner gambling brand, and it also controls a poker room that is part of the iPorker network. Winner Casino was licensed in Antigua and Barbuda. It also holds a license from United Kingdom Gambling Commission (UKGC), which is the most reputable online gambling regulator. United Kingdom Gambling Commission does not address the players’ complaints but in turn requires the casino to form an alternative conflict resolution service accredited to UKGC. This service is the one that will address the complaints raised by the online players and work to solve them.
The company has a team of competent and helpful support staff who are at the players’ disposal at any time of the week. They will help online players resolve problems they face in the online casino. Players can also raise any other critical issue of concern via the customer support platform.
Winner Casino offers the most recent games and also options from Playtech; a wide range of games are therefore available. Withdrawals are usually delayed since payments have to be made to the right person; therefore, confirmation of the true identity of the player has to be known by Winner Casino before the payments are made. Winner Casino asks for the identification documents to verify all this. The delay is as a result of this verification.
There are withdrawal limits at Winner Casino. The withdrawals are limited to $/£/€ 9,000 per month. There is an exception for UK residents who can withdraw an amount of up to £ 50,000. The huge jackpots are never appealing since even after winning it; you will wait for many years for complete payment.
Winner Casino also requires a notarized ID before the casino pays for your withdrawal. This process, in turn, becomes long and proves to be tiresome for most people; who in turn give up before the payments are made. Whenever an issue comes up with the account, it usually delays payments. Payments are fast once these problems are resolved.
These problems related to withdrawals are usually for security purposes. We cannot rule out the fact that money-related issues are usually sensitive. Unless payments are well handled, the firm will not survive the harsh competition in the market. Therefore, Winner Casino came up with preventive measures such as the notarized ID to verify that payments are made to the right person.
Though one has to wait for up to four days to have their withdrawals processed, this is mainly for security purposes. Another possible cause for the delay is as a result of the huge bonuses awarded by Winner Casino. These casino bonuses require an exact check and one has to wager his bonus at least once in order to withdraw winnings.
The 20 possible languages available at Winner Casino make it attract players from all over the world. Its ability to make the gaming experience satisfying to online players from various backgrounds makes the site great. Winner Casino also offers a variety of options for deposits and withdrawals which are serious and guarantee security. Such banking options include Debit cards, Click2Pay, Entropay, Skrill or Moneybookers, PaySafeCard, Neteller, Bank Wire, ClickandBuy, Ukash, or Cheque among others. This keeps at bay all allegations that Winner Casino is a scam.
Despite all these measures put to enhance security, the time taken for the online players take to access their withdrawals is long. This delay should be reduced and quick access guaranteed to ensure effectiveness and loyalty among the players.
The site also has enhanced its security standards and boasts of having high-quality software. This greatly reduces the risk of its players facing scams and rip-offs. Winner Casino has the reputation of addressing their clients’ issues as fast as possible. Their availability through live chat to address these problems at any time makes Winner Casino a preferred destination for any gambler.