Winner Casino Experience – Evaluation and Review of the Strengths & Weaknesses of the Online Casino
It is surprising that Winner Casino has been online since 2009, and yet the numbers of reviews by online players about their experiences are so many. The website is designed and made in such a way that people from different parts of the world can access it without difficulty. The website is tailored to meet the standards of the international market. It has up to 20 possible languages for its clients.
Winner Casino is aggressively raising its profile. In this review, we will carefully consider why Winner Casino has been able to secure such a big market for a short period and some of the problems its clients are facing.
Everything usually has its flaws and Winner Casino is no exception. Some online players have raised their grievances expressing their dissatisfaction with the services offered by Winner Casino. Some of these reviews are shown below:
I have had an account for less than seven months, and once I made my first withdrawal, I lost my entire bonus. Being from the UK, I am also unable to claim my bonus because I use PlaySafeCard as my payment method. I believe that the bonus conditions are too tight on us, and the Winner Casino shows no sign of dealing with the issue any sooner.
You are supposed to wait for 24 hours to have your withdrawal paid. What is even worse is the four day waiting period to have your pay-outs processed. But usually after this time your pay-outs are usually carried out very fast. In spite of this pay-out speed, Winner Casino is safe, and you can be sure that your payments will not be mishandled. The insistence on Notarised ID has made the whole process slow and discouraging.
The withdrawal limits for online players €/£/$ 9000 per month including progressive jackpot wins is devastating. But there is usually an exception for players residing in the UK who can withdraw up to £ 50,000 a month. This only applies to those who reside in the UK.
Winner Casino Rating
Excellent customer supportState-of-the-art software with a huge games selectionAll major payment methodsSpecial bonus for your needs
They have the best customer support system. Winner Casino’s support service is available for inquiries 24/7 via live chats, e-mail, fax, and phone. But considering the e-mail testing, they become less expedient in addressing e-mails since the insistence on the issue of Notarized ID. This failure to respond to e-mails made it hard for the online players to resolve some of their problems.
Winner Casino is operated by a company in Cyprus. Winner Casino forms part of the Winner gambling brand, and it also controls a poker room that is part of the iPorker network. Winner Casino was licensed in Antigua and Barbuda. It also holds a license from United Kingdom Gambling Commission (UKGC), which is the most reputable online gambling regulator. United Kingdom Gambling Commission does not address the players’ complaints but in turn requires the casino to form an alternative conflict resolution service accredited to UKGC. This service is the one that will address the complaints raised by the online players and work to solve them.
The company has a team of competent and helpful support staff who are at the players’ disposal at any time of the week. They will help online players resolve problems they face in the online casino. Players can also raise any other critical issue of concern via the customer support platform.
Winner Casino offers the most recent games and also options from Playtech; a wide range of games are therefore available. Withdrawals are usually delayed since payments have to be made to the right person; therefore, confirmation of the true identity of the player has to be known by Winner Casino before the payments are made. Winner Casino asks for the identification documents to verify all this. The delay is as a result of this verification.
There are withdrawal limits at Winner Casino. The withdrawals are limited to $/£/€ 9,000 per month. There is an exception for UK residents who can withdraw an amount of up to £ 50,000. The huge jackpots are never appealing since even after winning it; you will wait for many years for complete payment.
Winner Casino also requires a notarized ID before the casino pays for your withdrawal. This process, in turn, becomes long and proves to be tiresome for most people; who in turn give up before the payments are made. Whenever an issue comes up with the account, it usually delays payments. Payments are fast once these problems are resolved.
These problems related to withdrawals are usually for security purposes. We cannot rule out the fact that money-related issues are usually sensitive. Unless payments are well handled, the firm will not survive the harsh competition in the market. Therefore, Winner Casino came up with preventive measures such as the notarized ID to verify that payments are made to the right person.
Though one has to wait for up to four days to have their withdrawals processed, this is mainly for security purposes. Another possible cause for the delay is as a result of the huge bonuses awarded by Winner Casino. These casino bonuses require an exact check and one has to wager his bonus at least once in order to withdraw winnings.
The 20 possible languages available at Winner Casino make it attract players from all over the world. Its ability to make the gaming experience satisfying to online players from various backgrounds makes the site great. Winner Casino also offers a variety of options for deposits and withdrawals which are serious and guarantee security. Such banking options include Debit/Credit cards, Click2Pay, Entropay, Skrill or Moneybookers, PaySafeCard, Neteller, Bank Wire, ClickandBuy, Ukash, or Cheque among others. This keeps at bay all allegations that Winner Casino is a scam.
Despite all these measures put to enhance security, the time taken for the online players take to access their withdrawals is long. This delay should be reduced and quick access guaranteed to ensure effectiveness and loyalty among the players.
The site also has enhanced its security standards and boasts of having high-quality software. This greatly reduces the risk of its players facing scams and rip-offs. Winner Casino has the reputation of addressing their clients’ issues as fast as possible. Their availability through live chat to address these problems at any time makes Winner Casino a preferred destination for any gambler.