Virgin Games Experience – Evaluation and Review of the Strengths & Weaknesses of the Online Casino
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Online gambling has become one of the most lucrative industries not only for the owners of gambling establishments but also for the gamblers. Therefore, more and more gambling companies are coming up to try and become part of the business. However, most of them have received negative reviews as scams masquerading as honest gaming companies. Players have recounted an experience of frustration, not only when trying to win but also trying to get their winning.
Nevertheless, there is a number of gaming companies who offer a considerably great chance for a possible win—though they have received negative reviews from gamers who never won. One of these companies is Virgin Games, a company that has been around since 2003. Offering its services online, it is based in the United Kingdom.
A number of Virgin Games customers have come out to express their satisfaction and dissatisfaction at how the company runs its business. While some of them are happy with the entire establishment, some are wholly against it. Here are some samples of the customers’ feedback.
“I just love Virgin Games. To begin with, playing is fun. When I joined them three years ago, I began playing even when I was not winning anything. My first winning was £3978.00 after I deposited £20 and playing £1 on a big monopoly event. Although I had to spend an extra £350.00 to withdraw my winnings, I received them after only a week. Thereafter I got a win after a win. To say the truth, the site’s payment system works like a slot machine. Nevertheless, they are always fast paying out winnings and they don’t come up with excuses like some other gaming companies. Virgin Games are the best.”
“I love this site for many reasons but the main one is the customer service. To say the least, it is excellent. I had previously checked out several other bingo sites. While some of them had a good customer service, I have never encountered such beautiful customer service as that of Virgin Games. Getting a live chat host to help you when you are stuck is not a hassle. They are so warm and friendly that you wish you get stuck often. With several other bingo sites, I have waited desperately for weeks to get a response to some very simple requests, but when I came to Virgin Games, I received my emails requests within hours. It is such a great relief. I recommend this site to anyone out there who would like to get a real playing experience.”
“Virgin Games beats the rest in many respects. But I have some reservations on the bonus. Although I have unlocked all the bonus features, my bonus only comes up about 1 in 12. I appreciate the free games but I don’t get much chance to get anything out of them. I would be happy if you take a look at that.”
Since it was established, Virgin Games has risen to the top of online gambling companies. Much of its success is attributed to its bonus plans, an efficient customer service and a workable payout system. It has therefore attracted a large number of people who have not been happy elsewhere and have found a home in the company.
Most of the limitations of Virgin Games are based on customers’ lack of satisfaction with their services. They include bonus and payment issues. While the company has attempted to remove some of the weaknesses, others remain to haunt their customers.
Virgin Games Casino is one of the most popular online casinos globally. It is also one of the biggest companies offering online gambling services in the UK. It is licensed by the UK Gambling Commission as well as the prestigious jurisdiction of Gibraltar to offer instant-play online casino, poker and bingo under the Virgin Games network.
At some point, your account at Virgin Games could be blocked or you could find it hard to withdraw your funds from the account. One of the reasons for such a situation is commission of a breach of the company’s terms and conditions. Virgin Games will serve you with a warning before the closure or suspension of an account.
Opening multiple accounts may also lead to suspension of the account together with the money in it. Therefore, it is advisable to inform the company and seek their opinion if you would like to close your old account and open a new one. However, there have been overwhelming complaints against Virgin Media’s withdraw system with some winners having to spend a large amount of their winnings on the site before they can make any withdraw.
If you were never made any other withdrawal, your account may be subjected to scrutiny in an attempt to verify your age to prove that you are over 18. If your age details are not available in public databases, you will be required to prove your age through documents such as passports or driving license. You will also be required to prove your address through such documents as utility bills. The experience of trying to provide these documentations is certainly not a pleasant one.
Virgin Media allows withdrawals of between £10 and £5,000 in a single transaction using any of the withdrawal options available. However, it may take a considerable amount of time for the money to finally be in your hands. The period between the actual withdrawal and funds clearance can be as long as 5 days.
If you are on an active 200% Welcome Virgin Games Bonus, you will have to clear it by wagering before withdrawing any amount from the account. Therefore, before accepting any wagering bonus, check the term and conditions. Keep in mind that the requirements for wagering depend on which game you are playing. If you do not have any wagering casino bonus, withdraw of your winnings will be quicker.
Since it was re-launched in 2013, Virgin Games has built a sturdy reputation as one of the best players based in the UK. Much of its popularity has been gained from a superb collection of bingo games, poker and casino games. The company uses stand-alone Gamesys software to produce their games.
Apart from offering a selection of traditional casino games, Virgin Casino avails online slots games which you can easily find on the site’s homepage under the Games tab. The company has invested a lot in ensuring fun while playing the games. It continues to be one of the most exciting online gambling sites in the UK.