Feedback is valuable and it is what helps Viking Slots know what ought to be done and what needs to be avoided. Gamers are encouraged to give their feedback or opinions regarding the casino by reviewing it. This makes it possible for Viking to maximise on its strengths and work towards strengthening its weaknesses. Vikings has a number of negative feedback from users as indicated below.
We will review and publish it as soon as possible.
Customer service
Viking slots is built on the pillars of customer satisfaction, therefore, a lot of effort is invested in ensuring that all gamers get to have an easy time. They believe that gamers deserve an easy, simple, thrilling and an adventurous experience. To make this a reality, Viking Slots has made it a simple task for users to be able to get in contact with them by setting up communication methods. Customer support service is available during all days in the week via e-mail or phone at any time of the day. Using live chats has also proved to be a very fast method as players are able to connect with someone within a few minutes.
Customers are free to give feedback, reviews, ask any questions they might have, share their concerns or even share issues they might encounter or ask for assistance.
Multiple Games Options
Viking Slots offers a range of games to choose from. Table games lovers can choose Joker, Deuces Wild, Poker, Jacks, Roulette variants, 3 card solitaire, poker king, and better video poker games among many other options.
The most popular bonus slots available at Vikings include Starburst, Elements, Twin Spin, Wonder Woman, Cubis, Big Bad Wolf and many others.
Viking Slots games have multiple layouts so as to allow punters to choose whatever layout they feel is comfortable to them. The Bubble Bingo, Elvis and Disco Keno are some of the games that have become very popular among online punters.
Mobile Games
Unlike most online casinos, Viking Slots have ensured that their customers get to enjoy their games regardless of the platform they are using. Gamers are able to access the online casino games on their smartphones by simply opening the casino’s website on their phones and it would work exactly the same as the web version of the casino.
Online user security
Online security is a matter of great concern to not only casino users, but also every other person using the internet. To save customers this headache, Viking Slots uses SSL encryption to ensure that no one reads or deciphers any information sent to the casino whether for banking or registration purposes. This technology is applied to all pages on the website hence ensuring that users are safe whenever they visit the site.
This is an important move because the internet is full of all types of user and who knows, some malicious persons might access and use the information for the wrong or unintended purpose.
Auditing
Viking Slots has settled on iTech Labs, who are among the most trusted auditing firms in the world and this is made available to gamers by having the seal on the website.
Uniqueness
Vikings has really unique attributes. The theme which include pieces from the Vikings culture, are featured on their website. This is because in the Viking society, gambling was a popular activity.
Legal issues
Though Viking Slots is legal in most parts of the world, it does not accept players from the United States of America. Online gambling needs to be a legal practice in a players’ country for them to be allowed to participate or even access Viking Slot.
Free spins expiry
Unused free spins expire twenty four hours after the time of issue. This in turn frustrates customers who are unable to use their spins within the stipulated time.
Viking Slots is regulated and licensed by the Malta gaming authority and by the United Kingdom Gambling Commission. It is owned by LMA Gaming Ltd. It is a trustworthy online casino which went online in 2013. Initially, Vikings casino’s target customers are the Scandinavian players who are into online gambling. This however, has not deterred Vikings from allowing other players from the whole world to sign up with the platform.
The casino prides itself in securing its’ customers details by using SSL encryption to deter illegal access to information. This keeps it safe from hackers who in most cases are a threat to any online based trade. Customers also get to feel secure because they know that their online safety is taken care of.
It is also powered by NetEnt software. NetEnt software is a popular and among the best software in the gaming world. This has ensured that Viking Slots’s gamers get to enjoy the top quality games with best interfaces.
With lots of choices to choose from, Viking Slots’ players have the option of choosing between the numerous slots and casino games available, table games and even scratch cards. Having an enormous amount of game for users’ to choose from makes Viking Slots more popular to casino games lovers.
Having multiple platforms is what every casino gamer needs and that is exactly what Viking Slots has given to the players. This is a wise move considering that portability is of importance in today’s society. A gamer is assured that their gambling will not be in any way affected by their location or travelling because they can be able to access the casino on their mobile phone. A touch on the interface has been implemented to make the mobile version work as exactly as the web version of the casino does.
Viking existence is a case of a young and shining kind of situation. Despite coming into the online casino arena in mid 2013, the casino has been able to climb start on a high note and it has maintained that status since it was formed. It is a success because it has been able to perform better than other online based casinos that had been in existence before.It is widely known for how it came into being and the large masses of casino gamers it has attracted in comparison to other online casinos.
Withdrawals at Viking Slots are a bit easier compared to other casinos but not without a number of challenges. For example, all Viking Slot’s bonuses and winnings may only be cashed out after a player makes at least one approved deposit and should have wagered at least 35 times of each bonus received.
Deposits withdrawal issues whereby in cases where deposits are withdrawn before a player’s wagering requirements have been fulfilled, all winnings plus the bonuses are removed from the player’s account. This creates another task for players as they have to contact customer support in order to withdraw their deposit.
Limit in amount of withdrawals as a result of free bonuses or free spins. Winnings received through use of free bonus are limited to a hundred pounds. Any winnings made as a result of the one hundred pounds maximum shall not be recorded as winnings hence limiting the amount that can be withdrawn to by the player to the hundred maximum.
What makes one settle on Viking Slots? There is more than one answer available to that question. Most importantly, is the fact that Vikings Casino is online based. What this, therefore, means to players is that they do not need to get physical access to a casino for them to be able to play. All they need is an internet connection and a smartphone, tablet or a computer for that matter. Convenience to gamers has been given top priority to ensure that players get to access casino games and casino bonus codes easily. You also get your personal space with no distractions for you to concentrate on your casino games and slots.
Despite trying their best, Viking still encounters a number of challenges which affect their players. This does not in any way deter them from striving hard to stay at the top because Vikings is always trying its best to solve all the issues that arise whenever it is possible.