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Mr SuperPlay Review with Players Feedback – Pros & Cons Evaluated by Real Users

A candid Mr SuperPlay review on its offers and promotions show a customer-friendly casino with a relatable gaming interface and an appealing colour theme. The deposit bonus package is the most significant offer on the cards, with a bonus of up to £150 and 30 free spins on the first deposit. Also, there are other Mr SuperPlay promotions that are periodic, with a focus on individual games and occurrences in the gaming calendar. The bonuses can either be redeemed on any game on the platform, but the spins are used on specific table games. However, terms and conditions have to be met before the bonus is credited to the player's account.

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New Players Only. Wagering occurs from real balance first. 50x wagering the bonus or any winnings generated from free spins, the contribution may vary per game. The wagering requirement is calculated on bonus bets only. The bonus is valid for 30 Days/ free spins valid for 1 day from issue. Max conversion: 5 times the bonus amount or from free spins: $/€ 20

Player Feedback & User Reviews of Mr SuperPlay

The creation of a casino takes into consideration all aspects in gaming; from financial processes, games showcased and the friendliness of the platform. The number and security of the payment methods are addressed from a financial perspective while the frequency of updating games and introduction of new ones maintains the customer base. Simplicity in gaming, especially on the mobile interfaces, ensures that the user enjoys spinning and placing stakes. Customers on Mr SuperPlay evaluate these and other variables and share the following feedback.

Mark Johansen Leeds, 2019-08-08
Playing on the computer’s platform is simpler and straight to the point. After registration and validation, the gamer goes straight to gaming. The homepage has the relevant information one needs to begin betting. All other information is tracked elsewhere, which is awesome.
Flora Bristam Birmingham, 2019-10-17
I was amazed at how many payment options available on Mr SuperPlay. I have Sofort account which I use when travelling abroad, and the casino accepts it. This gives me the freedom to deposit into my account, both home and away.
Rodney McAllister Glasgow, 2020-03-02
The payout percentage for most games is 96%. This is not as competitive as I would have liked. Mr SuperPlay should increase the percentage to about 97.5% or more if it wants to get more customers.
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Strengths of Mr Superplay

The casino is strong on payment options. It captures all the significant players in the financial sector. Nevertheless, the security of the gamer’s biodata and login details is guaranteed, thanks to its security protocol.

For dedicated customers, Mr SuperPlay has a VIP club with exclusive offers, discounts and special promotions. Getting into the VIP is simple; the more you pay and play, the more points, and the higher you climb into the VIP hierarchy.

The Frequently Asked Questions are direct pointers on how to play. It touches on enabling factors that can help in the process; things that are directly related to gaming. Mr SuperPlay can be accessed on all interfaces. There are mobile applications for both Android and iOS which can also be accessed via a tablet or iPad. This comes alongside the PC and mobile browsers.

Summary of Strengths

  • Numerous payment options to choose from; debit cards, online payment and mobile payment options
  • The VIP portal for loyal customers with multiple offers
  • Publishing relevant information on the FAQs for easy gaming
  • The game can be enjoyed on all mobile and computer platforms
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Weaknesses of Mr SuperPlay

The customer service for the casino does not operate 24 hours a day. They only work from 8:00 am to 12:00 am. Gamers who would like to directly call the casino for immediate replies are also shut out. Despite having a live chat system, the traffic on busy days makes the response rate slower.

Withdrawal methods are fewer compared to deposit method. That notwithstanding, some countries do not allow some transaction, including MasterCard and Visa. Also, the withdrawal timelines take longer to be actualised; some going as far as 7 working days. The amount that one can withdraw is also limited, save for major players in the market.

Summary of Weaknesses

  • The customer service is not robust and diversified enough to handle queries in record time.
  • Withdrawing money from winnings is limited, thanks to fewer options, longer processing time, and limited withdrawable amounts.

Reputability of Mr SuperPlay

Mr SuperPlay is managed by ProgressPlay Limited, a powerhouse in gambling and other online games worldwide. ProgressPlay has partnered with over 60 known casino brands across the world, which is an affirmation of its loyalty to the game and fairness to the customer. Mr SuperPlay hosts live casino software from Microgaming, NetEnt, Evolution Gaming, Extreme Live Gaming, among other providers. All these depict high standards and stability.

The casino is recognised both in Malta and the United Kingdom as a gaming service provider. In Malta, it operates under license number MGA/B2C/231/2012 while in the United Kingdom, the Gambling Commission has licensed ProgressPlay to operate using registration certificate number 000-039335-R-31933-012. Besides, the casino is affiliated to all the major Gambling Aware organisations as a measure to promote responsible gambling.

Problems With Withdrawals At Mr SuperPlay – Possible Causes

Withdrawal services on debit cards are limited to specific countries. These brands follow geo-mapping regulations which prohibit transactions before approval from the host country’s financial regulator.

Most online payment methods only allow withdrawals if the same method was used while depositing. This condition affects Skrill, Qiwi and Webmoney.

Withdrawal is also limited to certain currencies in some regions. This regulation is as a result of the country’s international trading arrangement and commercial interests.

The cash-out system is centralised using Olarra Management Limited. The process is semi-automated and requires approvals from all involved parties for funds to be paid out.

With all these factors considered, the payment system at Mr SuperPlay is secure. This is affirmed by processes and approvals. The player has to check which medium is applicable in his or her host country to avoid inconveniences.

Withdrawal without problems
E-wallet up to 24 hours
Debit card up to 72 hours

Evaluation of Mr SuperPlay

The map-out of factors on gaming as portrayed by Mr SuperPlay is balanced. From registration, Mr Superplay bonus code, payment option, rewards and recognition, and other subsequent promotions, the casino scores highly. Its website is simple to use with a variety of games to enjoy.

The platform can be trusted owing to its partners and security system. The inclusion of renowned brands like MasterCard, Visa, PayPal, NetEnt, Microgaming among others, prove the credibility in systems and operations at Mr SuperPlay.

The casino also looks out for its customers, thanks to a variety of Mr SuperPlay promotions. New members are welcomed with a huge bonus, repeat customers have a lot of promotions to choose from, and high spenders have an exclusive club where they have special offers. All these offers are meant to motivate gamers to remain loyal to the casino.

No Code Needed
Claim Bonus
New Players Only. Wagering occurs from real balance first. 50x wagering the bonus or any winnings generated from free spins, the contribution may vary per game. The wagering requirement is calculated on bonus bets only. The bonus is valid for 30 Days/ free spins valid for 1 day from issue. Max conversion: 5 times the bonus amount or from free spins: $/€ 20
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