Mr SuperPlay Experience – Evaluation and Review of the Strengths & Weaknesses of the Online Casino
Free Spins Bonus
A candid Mr SuperPlay review on its offers and promotions show a customer friendly casino with a relatable gaming interface and an appealing colour theme. The deposit bonus package is the most significant offer on the cards, with a bonus of up to £950 and 110 free spins spread across the first 3 deposits. There are also other Mr SuperPlay promotions that are periodic, with a focus on individual games and occurrences in the gaming calendar. The bonuses can either be redeemed on any game on the platform, but the spins are used on specific table games. However, terms and conditions have to be met before the bonus is credited to the player’s account.
The creation of a casino takes into consideration all aspects in gaming; from financial processes, games showcased and the friendliness of the platform. The number and security of the payment methods are addressed from a financial perspective while the frequency of updating games and introduction of new ones maintains the customer base. Simplicity in gaming, especially on the mobile interfaces, ensures that the user enjoys spinning and placing stakes. Customers on Mr SuperPlay evaluate these and other variables and share the following feedback.
Playing on the computer’s platform is simpler and straight to the point. After registration and validation, the gamer goes straight to gaming. The homepage has the relevant information one needs to begin betting. All other information is tacked elsewhere, which is awesome.
I was amazed at how many payment options available on Mr SuperPlay. I have Sofort account which I use when travelling abroad, and the casino accepts it. This gives me the freedom to deposit into my account, both home and away.
The payout percentage for most games is 96%. This is not as competitive as I would have liked. Mr SuperPlay should increase the percentage to about 97.5% or more if it wants to get more customers.
The casino is strong on payment options. It captures all the significant players in the financial sector. Nevertheless, the security of the gamer’s biodata and login details is guaranteed, thanks to its security protocol.
For dedicated customers, Mr SuperPlay has a VIP club with exclusive offers, discounts and special promotions. Getting into the VIP is simple; the more you pay and play, the more points, and the higher you climb into the VIP hierarchy.
The Frequently Asked Questions are direct pointers on how to play. It touches on enabling factors that can help in the process; things that are directly related to gaming. Mr SuperPlay can be accessed on all interfaces. There are mobile applications for both Android and iOS which can also be accessed via a tablet or iPad. This comes alongside the PC and mobile browsers.
The customer service for the casino does not operate 24 hours a day. They only work from 8:00 am to 12:00 am. Gamers who would like to directly call the casino for immediate replies are also shut out. Despite having a live chat system, the traffic on busy days makes the response rate slower. Withdrawal methods are fewer compared to deposit method. That notwithstanding, some countries do not allow some transaction, including MasterCard and Visa. Also, the withdrawal timelines take longer to be actualised; some going as far as 7 working days. The amount that one can withdraw is also limited, save for major players in the market.
Mr SuperPlay is managed by ProgressPlay Limited, a powerhouse in gambling and other online games worldwide. ProgressPlay has partnered with over 60 known casino brands across the world, which is an affirmation of its loyalty to the game and fairness to the customer. Mr SuperPlay hosts live casino software from Microgaming, NetEnt, Evolution Gaming, Extreme Live Gaming, among other providers. All these depict high standards and stability. The casino is recognised both in Malta and the United Kingdom as a gaming service provider. In Malta, it operates under license number MGA/B2C/231/2012 while in the United Kingdom, the Gambling Commission has licensed ProgressPlay to operate using registration certificate number 000-039335-R-31933-012. Besides, the casino is affiliated to all the major Gambling Aware organisations as a measure to promote responsible gambling.
Withdrawal services on credit/debit card are limited to specific countries. These brands follow geo-mapping regulations which prohibit transactions before approval from the host country’s financial regulator. Most online payment methods only allow withdrawals if the same method was used while depositing. This condition affects Skrill, Qiwi and Webmoney. Withdrawal is also limited to certain currencies in some regions. This regulation is as a result of the country’s international trading arrangement and commercial interests. The cash-out system is centralised using Olarra Management Limited. The process is semi-automated and requires approvals from all involved parties for funds to be paid out. With all these factors considered, the payment system at Mr SuperPlay is secure. This is affirmed by processes and approvals. The player has to check which medium is applicable in his or her host country to avoid inconveniences.
The map-out of factors on gaming as portrayed by Mr SuperPlay is balanced. From registration, welcome bonus package, payment option, rewards and recognition, and other subsequent promotions, the casino scores highly. Its website is simple to use with a variety of games to enjoy. The platform can be trusted owing to its partners and security system. The inclusion of renowned brands like MasterCard, Visa, PayPal, NetEnt, Microgaming among others, prove the credibility in systems and operations at Mr SuperPlay. The casino also looks out for its customers, thanks to a variety of Mr SuperPlay promotions. New members are welcomed with a huge bonus, repeat customers have a lot of promotions to choose from, and high spenders have an exclusive club where they have special offers. All these offers are meant to motivate gamers to remain loyal to the casino.