GO TO JackpotCity
United Kingdom (UK)
Users from UK accepted

JackpotCity Review with Players Feedback – Pros & Cons Evaluated by Real Users

Whether JackpotCity Casino is legit or not is a question many players may be asking themselves. Well, this JackpotCity Casino review will highlight its strengths and weaknesses, and it will also answer the legitimacy question for many casino lovers. From users’ experiences and thorough research on this online casino, this JackpotCity Casino review will dig deep to uncover whether JackpotCity Casino is a reputable casino or not. Over the years, JackpotCity Casino has always offered its players a good online platform where they can enjoy all their favourite casino games from the expert developer, Microgaming. All the games by Microgaming are known to be fair, with high payout rates. Some casino games at JackpotCity Casino have bonuses, others are jackpots with progressive amounts that are up for grabs by all players at JackpotCity Casino. The casino also offers mobile app betting, alongside dozens of bonus offers for players every time.
No Code Needed
Claim Bonus
Up to €1600 Welcome Bonus Package on your first 4 deposits

Player Feedback & User Reviews of JackpotCity

Fritz Heimann Salford, 2019-03-06
JackpotCity Casino is my all time favourite casino. I was more attracted by the bonuses offered at the casino, more so the welcome bonus. I randomly came across the casino and sign up offer got me interested in the casino more, so I decided to give it a try, and am glad I did. I got a £1,600 welcome bonus, that is surely beyond any casino can offer its customers, for the first time. I tried the casino games and I enjoyed every bit of my first-time experience at JackpotCity Casino. The bonus offers did not end upon sign up, I got more and more frequent offers that I took part in and I got additional money to my bankroll. The casino also offers very fast payouts. I am happy that I came across the casino while on the internet because I have a great user experience no other casino has ever offered me.
Kelly Brown Liverpool, 2019-08-22
It is very rare to find a casino that satisfies my expectations as an online gambler. However, I am glad JackpotCity Casino is doing that. Its casino games selection is very impressive, I love all the games powered by Microgaming; their casino games are always exciting and they have a high payout rate, which increases my probability of winning. I also love their choice of live casino games, and the thrills I get each time am playing against the live dealers. The casino also has a mobile app with all my favourite mobile slots and live casino games. I can conveniently wager from wherever I am; I even wager while travelling, and if I get any problems with anything, the customer support is always available. What more can an online gambler ask for? I simply love everything about JackpotCity Casino.
Fredrick Walker UK, 2018-12-22
It is unfortunate that JackpotCity Casino does not accept players from the United Kingdom, otherwise I was very attracted with everything the casino had to offer. From the bonuses on offer, especially the JackpotCity welcome bonus which is very attractive, to the numerous banking options that I could easily access. I first saw the casino and got really excited to sign up, but my excitement was short-lived when I learnt that they do not accept players from the UK. I can’t wait to indulge in the goodness of the JackpotCity Casino, that is why I hope the casino accepts UK players in the near future.
Give Us Your Feedback
Thank you for your review

We will review and publish it as soon as possible.

How do you rate the operator?
1 10
Game Selection
1 10
1 10
Payment Methods
1 10
Customer Service
1 10
Mobile Page
1 10
Submit rating
Thank you for your feedback

Strengths of JackpotCity Casino

The most eye-catching thing about the casino is the JackpotCity welcome bonus and other frequent bonus offers customers receive. The casino is big on awarding its players with exciting promotions from time to time. The promotion includes a weekly match up bonuses on deposits, cash back options, prize-packed promotions including an exotic holiday for customers. JackpotCity Casino also offers loyalty bonuses for customers who have accumulated loyalty points.

At JackpotCity Casino, there are dozens of banking options that are available for customers to choose from. Some of the methods are exclusive to certain countries, while others are available internationally. They include PayPal, Giro Pay, AstroPay, Euteller, Neteller, Entropay, Instant EFT, Boleto Bancario, Dinero Mail, and EcoPayz.

JackpotCity Casino also has a wide range of casino games from the best developer, Microgaming. The games range from online slot machines, card games, and table games. Each of the games at JackpotCity Casino offers a thrilling experience to players and they have been proven to be fair by eCogra and are known to offer very high payout rates.

The customer support at JackpotCity Casino is very friendly and quick to respond to its customers. The support can be reached through an email address available on the casino’s website.

To ensure all players personal details, betting activities and banking options are safe from third party intrusion; the casino has implemented a safe and secure technology. The casino uses the SSL encryption and technology to encrypt all customers’ details each time they sign up or deposit and withdraw funds from their accounts.

The casino also has mobile apps for Android and iOS devices, which can be downloaded by players for free. Most of the casino games on the main site can be found on the mobile apps, which makes it a more convenient way to wager on the go.

Summary of the Strengths

  • Very generous and attractive welcome bonus and other frequent bonus offers for players.
  • Variety of safe and secure banking options.
  • Huge variety of thrilling casino games, all powered by Microgaming
  • A friendly support team, who are available at any time.
  • Offers convenient betting through the JackpotCity Casino mobile apps.
Claim Bonus

Weaknesses of JackpotCity Casino

The major disappointing thing about JackpotCity Casino is the restrictions on players from various countries. A lot of countries with a huge gambling market such as the United Kingdom, Italy, Australia and Denmark have been locked out from accessing any service offered by the casino.

The games offered at JackpotCity Casino are only from one developer. Although the games are exciting and thrilling for some players, to others it is seen as a limitation to explore other gaming options from other lead developers. Microgaming has dozens of popular casino games, but extra casino games from other developers will spice up the fun further.

The customer support team at JackpotCity can only be contacted through one communication channel. They can be reached through an email address they have provided on the casino’s website. Contacting any support team through email might not be favourable for customers who may require immediate attention.

Summary of the Weaknesses

  • The casino has restricted a lot of countries, which are known to have a huge gambling market.
  • Very limited casino games from one developer.
  • Only one available channel for contacting the support team, which is often perceived as a very slow method.

Reputability of JackpotCity Casino

Fully Licensed

For the years the casino has been in business, it has gradually built its reputation as a safe and secure place to play casino games. JackpotCity Casino has obtained licences to operate in different parts of the world, and in territories where the casino has not yet received a licence, it has locked out players from such countries. The casino is fully licensed and regulated by the Malta Gaming Authority and the Kahnawake Gaming Commission, under the company names Bayton and Baytree Limited companies.

All JackpotCity Casino’s operations are closely monitored by the two gaming commissions and their games are regularly audited to see if they are offering fair gaming experience to gamblers. The casino must, therefore, operate under rules and regulations of the two commissions. They must solve all gamblers disputes amicably and it must not tolerate or conduct any fraudulent activities. If it does not comply, the casino might lose its license of operation.

Protects customers data through SSL Encryption

To prevent any fraudulent activities or access to customers’ personal information from any unauthorized people, the casino encrypts customers’ personal data, including their banking details using the SSL encryption technology.

Fair Casino Games

JackpotCity Casino has been proven by eCogra to offer fair games. Microgaming is also certified by eCogra, having tested their games, to offer casino games that generate their outcome randomly. This ensures that players do not lose all their money while gambling; they also need to win as much as they may lose some money. The casino only offers casino games developed by Microgaming and certified for fairness by eCogra.

Problems with Withdrawals at JackpotCity Casino – Possible Causes

Sometimes, JackpotCity Casino customers may experience some problems when trying to withdraw their funds. There are various explanations for the problems they experience. Here are some of the possible problems explained and their possible causes.

If the casino suspects any irregular play that may suggest cheating in players accounts, they reserve the right to confiscate any winning and customers may be denied the right to withdraw, in such an event, customers can contact the support team for further assistance.

The casino requires that players verify their identities before any successful withdrawal, and as such the casino may ask players to submit any document that may prove their identities. If players’ identities have not been verified, they will experience problems when withdrawing funds.

If customers are still experiencing withdrawal problems after following the casino’s terms of withdrawals, they can contact the customer support team for further assistance.

Withdrawal without problems
E-wallet up to 24 hours
Debit card up to 72 hours

Evaluation of JackpotCity Casino

JackpotCity Casino has a lot to offer to casino lovers. It offers impressive bonuses and a wide selection of thrilling casino games for all players.

There are numerous live casinos online but to find a live casino that offers games powered only by Microgaming is very rare. JackpotCity Casino has a live casino section that has live casino games powered by Microgaming. Microgaming is a renowned casino games developer that is known to develop thrilling games with high payout rates. It is difficult to ignore the JackpotCity welcome bonus which is generous enough to attract any gambler on the internet. The fact that the casino also has mobile apps for its players is also quite impressive. Mobile users can also claim the welcome bonus using the JackpotCity Casino mobile app. The app makes it convenient for customers to wager as they go.

However, there are a few undesirable features of the casino too. The main one is restricting countries with huge gambling markets from playing at the casino. For example, many players from the United Kingdom are locked out from accessing any betting services at JackpotCity Casino.

All in all, the JackpotCity Casino is a great place to enjoy wagering on best games, including jackpots with huge amounts of money, to enjoy bonuses and the convenience of banking using the numerous banking methods acceptable at the casino.

No Code Needed
Claim Bonus
Up to €1600 Welcome Bonus Package on your first 4 deposits
What is your opinion?Share whit us your opinion
I love it

9 .9
£100 Bonus
88 Free spins No Deposit on Registration plus 100% up to £100 Bonus on your first deposit
9 .8
£100 Bonus
Get 50 Free Spins When You Sign Up and 100% Deposit match up to £100 Bonus + 100 Free Spins
9 .6
20 Free Spins on sign up plus up to 500 Free Spins on your First deposit
9 .5
Get 100 Free Spins when you join & up to 200 more
9 .4
50 Free Spins No Deposit Bonus plus bet £10 get 50 Free Spins