EuroGrand online casino offers all its customers whether new or existing a multitude of everchanging exciting promotions. Players need to keep on their toes to ensure they do not miss out on the latest offers.
EuroGrand Deposit Bonus – Increase Your Starting Capital
Deposit bonuses are a great way of increasing the starting funds in your casino account. EuroGrand’s welcome offer deposit bonus means that anything that is deposited between £10-£300 will be matched and credited as a casino bonus, this along with 80 bonus spins. It is important to remember that casino bonuses often have wagering requirements and it is, therefore, necessary to be aware of this before making a deposit and accepting the bonus.
Bonus Rules Overview
Bonuses and bonus spins are valid for 1 days after the offer has been accepted – The Player opting-in
A bonus code is required – “FDB“.
The welcome bonus cannot be combined with any other offer at EuroGrand unless otherwise stated in the terms and conditions of the offer.
The Welcome Offer requires a minimum of £10 to be deposited
Maximum bonus of £300
Wagering requirements x40 on the bonus amount and bonus spins bonus funds
The bonus spins are restricted to one game only – Age of the Gods
New Customers only
Restrictions pertaining to Country, Game, Player, Currency, – as well as Terms and Conditions, apply
Bonus spins that have been awarded as part of the welcome bonus can be used on only one slot game – Age of the Gods. Any wins from free spins must be wagered at least 40 times before a withdrawal is requested. Free spins are not considered ‘real’ funds until wagering requirements have been adhered to. Once the wagering requirements are met, the bonus funds will be converted to cash funds and be available for withdrawal.
EuroGrand Bonus Offers with Bonus Codes
When wishing to claim a casino bonus, it’s very important to ensure you apply the correct bonus codes when making a deposit or signing up. Always be sure to check the terms and conditions and the exact bonus code for the offer that you wish to claim. The EuroGrand welcome offer requires you to enter a bonus code – FDB. The same bonus code must be used for the no deposit bonus as well. The second deposit bonus, however, requires a different bonus code – ““. It is advisable to read all terms and conditions relating to any bonus that you opt to receive, this will avoid any disappointment, confusion or misinformation regarding the rules that are attached to it.
EuroGrand No Deposit Bonus
Currently, EuroGrand are offering 20 free spins as a no-deposit bonus. These 20 free spins, however, can be utilised only on the Age of the Gods slot game and in order to be obtained, new players must used the bonus code FDB. It is a good idea to regularly check the website for other no deposit promotions as they can appear from time to time.
EuroGrand Existing Customers Programme – Bonus for Loyal Customers
The casino also offers bonuses for existing customers as a reward for their loyalty. The second deposit bonus, for example, entitles existing players with a % bonus of up to £. In order for players to take advantage of this bonus, they must make a minimum deposit of £ and use the bonus code . There are also several loyalty offers in place and you do not need to be a new customer to take advantage of these. Here are the current selection of loyalty bonuses on offer:
Comp points are a reward based loyalty system that works by generating points that can be redeemed for additional cash and bonuses based on a customer’s play. For every £1 that a player wagers, one Comp Point is awarded. The points accumulated in your account until there is enough to be redeemed for a cash reward or bonus. Comp Points are automatically rewarded and do not require any action from the player for these to start accumulating. There isn’t a limit to the amount of Comp Points that can be earned or redeemed and there are often opportunities to earn double points as part of the EuroGrand promotions. More information can be found on the EuroGrand website or by contacting the customer services department.
Golden chips are awarded to players as an additional bonus and can be used to test out table games in the online casino. The chips do come with wagering requirements but do not require a deposit to earn them as they are offered to customers who are regular players on the website. The wagering requirement varies depending on the game that the Golden Chips are used on and therefore it is a good idea to read the terms and conditions on the EuroGrand website relating to this.
EuroGrand Casino Games that Need or Do not Need Download
EuroGrand allows customers to play both online and using a downloaded version of the casino if they wish. The online version of the casino is slightly more limited than the downloaded version. The online version provides access to over 200 different games. The downloaded casino hosts over 350 games and includes table game, slots, arcade games and live casino games. Although the casino is available online, downloaded casino softwares are often faster running and encounter less technical issues than online hosted games.
EuroGrand Live Casino
The live casino on offer by EuroGrand provides players with the option to play against live dealers in real time. This provides a more realistic casino experience that computerised table games do not possess. There are several live games on offer on the site including live roulette and blackjack. The casino does not offer live poker games but does have a selection of video poker games available in the online casino.
Online Live Roulette
The live roulette games offered provide players with an immersive casino experience. The games are available 24/7 so they can be played at any time. There are a variety of tables with different limits, allowing players to choose a table within their budget. The live game has a chat feature, meaning players can interact with the dealer and even tip them. The live casino shows both the dealer and casino table, along with a computerised version of the table which is used to place bets.
How To Play
Live Roulette is similar to online computerised roulette with the exception of time limits in which to place bets. Players must place bets in an allocated time between spins and are asked to confirm their bet choice before the bet is considered valid. New players should enter the chosen live roulette room and wait for any ongoing game to finish before attempting to place a bet.
Online Live BlackJack
The live blackjack games work in a similar way to the live roulette games, players should enter the live blackjack room between rounds and wait for the round to finish before placing a bet. Bets must be confirmed by clicking the ‘confirm’ option when prompted. Live games of blackjack also allow dealer interaction with the dealer and the opportunity to tips dealers if you wish.
EuroGrand Mobile App
A EuroGrand mobile app is available for use on mobile devices such as phones and tablets. The app supports both iOS and Android systems and offers players over 100 games to choose from. Players who have already registered with the casino will be able to use their existing login details to use the mobile app. There is also the option to sign up as a new player on the app version of the casino and claim bonuses and opt in to promotions. The app is also available on Microsoft and Blackberry systems.
EuroGrand Licences – Security at the Online Casino
Eurogrand is a registered Data Controller under the Gibraltar Data Protection Act 2004. The casino is operated by WHG (International) Limited, a company registered in Gibraltar and regulated by the Gambling Commission;
(licence number: 000-039225 R-319373-001)
WHG (International) Limited is registered at 6/1 Waterport Place, Gibraltar, with registered company number 99191.
Eurogrand is registered with Gamble Aware and is Gaming Labs certified. The company uses Random Number Generators (RNG) games such as online roulette, blackjack and slots to ensure that fairness on all games. RNGs used are externally certified and more information including certification of this can be found on the EuroGrand website.
The policy states that information can be processed and accessed by any agents and employees and (where appropriate) any other company in our their Group and also partners and subcontractors. All details in the policy can be found under the ‘Privacy and Security’ section of the website.
EuroGrand Customer Support Reviews
Reviews for the EuroGrand casino in terms of customer service vary greatly. Many players state that they have had positive experiences and leave high EuroGrand ratings but there are a large number of reviews that highlight various issues customers have had. A large number of customers have reported that it is very difficult to get in touch with the customer service team and that the wagering requirements on bonuses make it near impossible to withdraw funds.
Others have had faults with slot games when activating the bonus feature, some players have stated that this has crashed the game and has not reloaded, resulting in a loss of winnings and free spins/ bonus features. Many players also express their disappointment at the time taken to receive winnings after a withdrawal has been requested. In some cases this has taken up to 2-3 weeks.
There have been numerous reports of low-quality service provided by the live chat team, including frequent disconnections and poor customer service. Age verification is an issue that has affected a lot of customers who believe that the process is intentionally time-consuming and difficult. The age verification process means that customers’ accounts are locked meaning they are unable to play/access funds until they have provided adequate identification to verify their age. Although this process is quite common, a large number of customers have complained about this lengthy process and state that they have been asked for further information/identification after submitting the initially requested information.
EuroGrand Payment Methods
EuroGrand offer the option for customers to deposit using various different payment methods including credit/debit cards and a range of E-wallets. They also allow for deposits in a range on currencies including EUR, GBP, USD, CAD, DKK, SEK, AUD, and CHF.
As mentioned in the section of this article covering the range of bonuses on offer from EuroGrand, the use of certain deposit methods allow customers to claim additional bonuses of 10-15%.
Deposits using E-wallets such as Neteller and Paypal will be eligible for the 15% deposit method bonus. Other E-wallets include Moneybookers and Click2pay, along with Ecocard,Paysafecard and Instadebit. The range of E-Wallets allows customers to pay securely without the need for credit or debit cards. Customers may also choose to deposit with UKash, Webmoney or using a wire transfer. This also includes a local bank payment or online payments through services such as Usemybank. All of these methods will be accepted as part of the 15% bonus offer.
Players may also deposit using payment cards such as Visa or Solo. Mastercard and EntroPay are also valid methods that can be used to receive the bonus. Customers may also use Maestro, Laser or Visa Electron cards. Using any of these deposit methods would make the player eligible for the 10% Deposit Method bonus.
Time taken to process to process withdrawals can vary depending on the payment method. Deposits are instant with all payment methods but withdrawals are often quicker when withdrawing to an E-wallet like Paypal, Skrill or Neteller.
EuroGrand Slot Games – The Best Slots at the Online Casino
EuroGrand is host to a huge number of popular online slots including progressive jackpots. The casino offers players the chance to play the hugely popular slots including a range of Marvel games. Slot games include:
The immensely popular slot based on the Gladiator movie with a huge progressive jackpot to be won. The slot has brilliant graphics and includes bonus features which include short clips from the movie.
A 40 line slot with the chance of earning big wins. The White King Slot is by Playtech a really high variance slot with the increased potential to activate big wins.
Although EuroGrand have received their fair share of negative reviews from players, the range of games available and bonuses are a good incentive to sign up. It is important to be aware of the terms and conditions attached to the casino regarding registration and bonuses to avoid disappointment. The range of payment providers that EuroGrand offer are significantly better than a lot of online casinos. This includes the number of E-wallets that players can choose from. These are really beneficial when withdrawing funds in a short time frame without having to wait a long time for card/bank withdrawals.
Although there are some issues with this casino, most online casinos do receive a large number of negative reviews. This is generally down to players failing to read the terms and conditions related to bonuses and wagering requirements. Overall EuroGrand appears to be a trustworthy casino with all the relevant licenses and security measures. The fact that players can use E-wallets, which are considered a very secure way of payment does highlight the casino’s commitment to providing a secure and safe environment to play in.
The number of games on offer is appealing and the live casino is a really great feature. The bonuses and wagering requirements are very hard to meet but these are not compulsory, and customers are given the option whether or not to accept these. One improvement that could be made by EuroGrand is the introduction of live poker games, this is a feature that many online casinos now offer and attracts a broader range of clients. EuroGrand (like most online casinos) cannot please anyone, due to the nature of the business, there are bound to be a number of unsatisfied players and a small selection of very happy ones!