Player Feedback & User Reviews of Boom Casino
Below are some reviews, experiences, and feedback from Boom Casino players.
We will review and publish it as soon as possible.
Strengths of Boom Casino
Despite being a relatively new casino in the iGaming industry, Boom Casino tries its best to provide players with an innovative platform that ensures an exciting gaming experience. The operator has a huge selection of games – over 1,700 games from a plethora of software providers. With such a large game offering, players will always have something to keep them entertained. In addition to the casino games, there’s also a live dealer lobby where punters can enjoy live games with live dealers. Supplied by Evolution Gaming, the live dealer games feature high-quality live streams and professional croupiers.
Another area that has made Boom Casino popular is its mobile offering. The casino site is optimized for mobile devices, allowing gamers to access hundreds of games from their mobile devices whenever and wherever they are. There’s a slew of banking methods including Visa, MasterCard, Sofort, Trustly, and Paysafecard. The support team is also fast and helpful in attending to players.
Summary of Strengths
- Games from many reputable software providers
- Live dealer games available
- Excellent loyalty programme
- A secure and fair platform
Weaknesses of Boom Casino
Boom Casino is a great casino, however, it has its flaws. First, the operator accepts players from a few countries including Canada, Germany, the Netherlands, and Finland. Players from most countries are restricted from opening an account with the casino. Another drawback to the casino is its withdrawal processing times. Players can expect their funds to be processed within four to five days from the time of requesting a withdrawal. What’s more, the operator only supports two currencies – Euros or Canadian Dollars. This is limiting especially for players who prefer to use other currencies.
The support team is another area that the casino falls short. They do not specify whether help is available 24 hours a day or not. This leaves customers guessing when to contact the support team or when not to.
Summary of Weaknesses
- Available to players from a few select countries
- Long withdrawal processing times
- Not all banking methods are available in supported countries
- Does not have a mobile app
Reputability of Boom Casino
Boom Casino is a safe and secure platform to game at. The site is run and operated by Hero Bet Limited, a company that is registered in Malta. The company is also licenced and regulated by the Malta Gaming Authority to provide gaming and gambling products and services.
In addition to the licence, the casino promotes responsible gambling and is affiliated with GamCare programme. Also, it uses SSL encryption throughout its site to ensure the personal and financial data of its members is secure. The casino also uses a random number generator (RNG) to ensure all its games are fair to players.
Problems with Withdrawals at Boom Casino – Possible Causes
As with most reputable casinos, gamers at Boom Casino are required to verify their identity before requesting a withdrawal. This isn’t a problem per se as it is a requirement known as Know Your Customer (KYC). Before requesting a withdrawal, punters are required to send documents such as identity card, passport, driver’s licence, utility bill, and/or bank statement to verify their identity and address.
Worth noting is that the withdrawal times vary depending on the payment method selected. Normally, withdrawal times may take four to five days to be processed. This is quite a long time when compared to other casinos that process payments within three days of requesting a withdrawal.
Evaluation of Boom Casino
While there’s not much about the casino online, the little information available makes it look like a promising platform. The creators behind this new casino have a strong presence in the industry and their game offering is impressive. Customer support, live dealer games, the loyalty programme, the Boom Casino promotions, and the mobile platform are exceptional for a new casino. These features are helping the operator stand out in the crowd and attract more clients.