Player Feedback & User Reviews of Big On Bets Casino
Big on Bets has a fairly strong reputation online and there isn’t a lot of negative feedback floating about as of yet. This could be due to the newness of the casino. That said, the casino has still managed to irk a few people within its short period of existence. These individuals, by the way, are just short of being completely blown away by the casino. The following are the top three of the lot:
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Strengths of Big On Bets
Right off the bat, you are greeted with a fairly unique looking, yet extremely user-friendly web layout. Most other online casinos look crowded, making it quite taxing to locate things on the site or navigate around. The golden accents on this site are a major plus too.
Despite being a newbie within the online casino industry, Big on Bets has managed to bring to its table almost every casino game one can imagine. The variety on offer is great. And the icing on the cake is the fairly massive Big on Bets welcome bonus. For your first deposit, you get a match bonus of 125%, up to £250. You don’t get free spins as a welcome bonus, by the way.
For any online casino (big or small, new or established), its customer support team is important. Big on Bets scores big in this aspect too. The quality of service is great, which can be reached by email, telephone, live chat and also fax. Needless to mention, the services are available round-the-clock.
- Generous welcome bonus
- Exclusive no deposit bonus
- A range of casino games
- Strong licensing and regulation
- Simple and user-friendly site layout
- Good and professional customer service team
Weaknesses of Big on Bets
Being a new casino gaming site, Big on Bets hasn’t stretched its arms wide enough yet. In other words, the site accepts only pound sterling and euro as serviceable currency. But to be fair to the website, multiple currency options would be offered in the days to come. On the flip side, Big on Bets makes up for this by offering a range of payment options, which includes MasterCard, Visa, Maestro, Skrill and Neteller, to name a few.
The other drawback to Big on Bets is the ‘late mover disadvantage’. As mentioned quite a few times throughout this article, the online casino is new to the scene and has supposedly immersed itself in a sea of sharks. This may sound scary, but it’s not too bad. If Big on Bets realises it has its job cut out and puts in necessary efforts, it should definitely create a space for itself. That said, it would take some time and some serious doing.
Another drawback (though minor) is you cannot play the games without registering. Even if you want to play the games for free or just test the waters out, you would have to sign up for the site. This could be a deterrent for many people who may not be motivated enough to invest time and effort to create a user account.
- Fairly new online casino competing against some of the biggest names in the industry
- Limited currency support
- Not a lot of developers onboard
- User account reviews take time
Reputability of Big on Bets
Generally, it is not that easy to comment on the reputability of an online casino that opened doors recently in 2017. That said, Big on Bets has made huge strides within the short period of its existence and has gained the trust and confidence of thousands of casino players. The variety of casino games offered, the welcome and other bonuses, great customer support, etc. add to the repute and trustworthiness of this site. Not to mention, the management, in tandem with the customer support team, ensures fair gameplay and strict adherence to rules.
The online casino is a Continental Gaming Ltd. (Malta) offering. The company also manages the site and the site’s licensing is done by the UK Gambling Commission and Malta Gambling Authority. Also, the casino subscribes to providing a secure and safe gaming platform and a completely encrypted banking gateway. If you still have your questions about the site’s reputability, you can look up its reviews by independent websites. The fact that you can play games on the site unlimited number of times for no money talks volumes about how trustworthy and safe the online casino is. The end-objective of the site is for you to have fun. Making money is secondary, which tags along the fun part.
Problems With Withdrawals at Big on Bets – Possible Causes
The banking part of the online casino has been sorted out fairly well. However, there are a few minor annoyances when it comes to withdrawing money from the site. In other words, the process is a bit long-drawn and slightly complicated too. For instance, if you are making your first withdrawal, you would be subjected to a verification process, which seems truly redundant. Once an account has been verified at the time of registration, no further verification should be carried out thereafter. Though this is for the general benefit of players to ensure there is no abuse of the system, the regular and honest players would find this a bit annoying. By the way, the documents for verification would be also needed every time the cumulative withdrawal amounts to £2,300.
Also, there are withdrawal limitations, and these vary with tier levels. In other words, the longer you have been with Big on Bets, the easier it becomes to withdraw funds. Currently, the withdraw limit is £1,000 weekly. There are withdrawal limits to bonuses as well. Moreover, money won using bonus money can be withdrawn only if the player has deposited his own money into his user account at least once.
The withdrawals, unlike the deposits, aren’t instant. It would take at least 24 hours for your withdrawal requests to be processed, owing to the large number of withdrawal requests that the site sees on a fairly daily basis. Also, requests can be made only once a day and no withdrawal requests are entertained on Saturdays and Sundays. And then there are withdrawal fees as well. If you’re withdrawing money to your card or getting it done through wire transfer, a fee of £15 and £20 applies, respectively.
By the way, almost none of the aforementioned issues relating to withdrawals are unique to Big on Bets. The majority of other online casinos are also guilty of such restrictions and stipulations. So it would be unfair to single out Big on Bets and shoot it down. That said, being new to the online casino domain, Big on Bets would have definitely seen how the other online casinos have fared all these years and realised what their sore points are. Had Big on Bets paid more heed to that, it could have been a lot more player-friendly and stood out from the crowd.
Overview and Overall Evaluation of Big On Bets
By now, you probably know Big on Bets is a newcomer to the online casino scene. And that kind of shows in certain aspects of the way the casino functions. But, despite that, the casino, on the whole, offers a fairly good gaming experience. The drawbacks that the site currently suffers from are not major and aren’t beyond rectification. By the way, special mention must go to the customer support team for its competency and professionalism. Long story short, if you’re considering giving this casino a try, you may go ahead and do so. But if you choose to head elsewhere and try a more established casino, we may be a bit surprised but won’t judge you for that.