Player Feedback & User Reviews of BGO Casino
The wide variety of gaming options at BGO Casino makes it a good choice for regular players, who enjoy different casino games and the ability to play live. The site is well laid out and easy to navigate, and the wide range of software providers used for this site makes it very suitable for its instant-play format, particularly for mobile customers. The casino provides an extremely secure cashier function and accepts a variety of payment methods, although withdrawals can take at least 12 hours and very often much longer. Payment transactions need to be processed in British pounds as this is the only supported currency.
I’ve played with BGO for over three years and although I play on other casino sites I always return to BGO. I have always found the customer services people to be helpful and efficient, but it’s a good idea to take a screenshot if you do experience problems with the site so you can send it to them. I would advise all new players to be responsible and careful on sites like this. The main problem I’ve experienced with BGO is the times when the site fails to work or crashes. On the other hand, players can really enjoy the great BGO bonuses.
The layout across the whole of BGO is great, and so is their mobile casino. There is a wide choice of slots and roulette games to keep most players happy, and live chat customer support chat is quite responsive.
The biggest drawback to the BGO casino is slow withdrawal times. Whenever I make withdrawals the funds are ‘processing’ for about 24 hours. I would guess this is their way of getting players to cancel withdrawals and continue playing. As soon as a withdrawal is cancelled the funds are immediately available to be credited to player accounts, so it goes to prove that the processing is one way only.
It was really easy to set up my account with BGO and making deposits is simple. I like the bonus deals they offer new customers and I enjoy playing on the site! The only thing I have noticed after several months is that I’m not getting offered any more bonus deals, I don’t understand why they have dried up and will be getting in touch with customer services to talk about the issue. They do say they take customer loyalty seriously and for me, that means making regular promotional deals to keep me happy and playing on a continued basis
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Strengths of BGO Casino
One major strength of BGO is the wide range of gaming opportunities on offer. The casino has a superb layout and design and it’s easy to navigate around different areas of the site, whether using computers or mobile devices. The welcome bonus for new customers is one of the best available and the site caters for regular players by providing a variety of loyalty promotions and offers.
Summary of Strengths
- Good sign up bonus offer – Up to 100 Free Spins
- Excellent security record
- Loads of games, particularly slots
- Great all-round gaming opportunities
- High-quality website, easy to use. Also a high-quality mobile site for phones or tablets.
Weaknesses of BGO Casino
International gamblers may find it difficult to play at BGO, as this UK-based site only supports English speakers and the British pound sterling currency. As there’s no software to download playing can be difficult at times.
Summary of Weaknesses
- There’s no downloadable software
- Lots of excluded territories/countries
- English is the only supported language and British currency is the only supported currency.
Reputability of BGO Casino
BGO Casino is registered in Alderney and is licenced and regulated by the British Gambling Commission under the framework of the UK Gambling Act of 2005. All players must be at least 18 years of age and should be resident in the countries and territories permitted to play at BGO Casino. The BGO website supports responsible gaming and more details can be found on the site about gambling with care and responsibility.
Problems With Withdrawals At BGO Casino – Possible Causes
Withdrawals from BGO Casino remain pending for 24 hours prior to being paid out. As players move up in the loyalty levels operated by the site, this pending status timeframe does reduce. Withdrawals can be made when bonuses are active, the bonus deal will be ring-fenced by the site and any other funds can be withdrawn.
Withdrawal without problems
Debit card up to 72 hours
Evaluation of BGO Casino
All of the games on BGO Casino are instant and the site has details of the returns to player listed within its FAQs section which surely makes it one of the best online casinos. This is an easy site to access, and deposits can be made using a number of payment methods. There are lots of different games on offer and a variety of bonus deals and promotions offered on a regular basis. Players can withdraw funds at any time, however, will need to wait for 24 hours for their withdrawal request to be processed. All in all, this is a good all-round casino site with a wide range of the most popular games to entice players of any calibre.
|1st Deposit Bonus
18+. Nur für neue Kunden. 100 Freispiele bei Ersteinzahlung sind nur in ausgewählten Spielen verfügbar. Freispiele verfallen nach 3 Tagen. €10 Mindesteinzahlung + 2,5 % Gebühr (mind. €0,50). Ihr Bargeldguthaben ist jederzeit mit einer Gebühr von €2,50 auszahlbar. Es gelten die vollständigen AGB.
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