Betway Casino Review - Strengths & Weaknesses Evaluated

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Player Feedback & User Reviews of Betway Casino

Looking at the Betway casino reviews available, it is clear that this operator is an ideal choice for many players. However, we cannot deny the fact that the site has its shortcomings as well as a few negative feedback submissions by some of the players at this online casino.

Piper Smith Newcastle, 2019-08-23

When I joined Betway, I deposited €40, and they gave me €60 bonus playing various slots and built my balance up to €320. Moving on to jacks, they are better than poker. On my first go €5 bet, I got a royal flush paying €4000. I had to play for another six hours to meet the betting requirements, but I finally cashed out after playing down to €2800. I cashed out €2600 leaving €200 to play with. I went on to mega mull, a jackpot game and on the first spin, I hit another €3000. I thought the casino would screw me one way or another, but they didn't win. I processed and paid to my debit card within 48 hours, and there were no betting restrictions on the bonus money as I had been spinning a €12 spin on some games.

Angel Toskov Glasgow, 2019-12-09

Hi. I want to share my view for Betway casino with you. In the last few days, I have read a lot of negative comments that they are fake, that they keep peoples' money without any reason, and they slow down the withdrawal process and things like that. However, my experience with Betway is completely different. I made two withdrawals in the last week. First I withdrew 1830 and then 6100, and they kept my withdrawals within 24 hours and then paid the money and then notified me using my email that my money was in my account and that was for both withdrawals.

Andrew Feguson London, 2020-04-10

Worst customer service ever. They are not answering my emails or responding to my calls. They also request too many documents. I have sent them my passport, id, bank statement and driving license. Every time they keep saying that the documents are unclear and blurry. It was after several attempts that they verified my account. I deposited around €40,000 without any difficulties. Nevertheless, when I tried withdrawing my winning money, they asked me for more strange documents regarding my salary and job, and then held my winnings.

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Strengths of Betway Casino

One of the major highlights of Betway is the huge collection of games. There is an extensive collection of exciting and rewarding slots, but additionally, you will also find plenty of other kinds of games, offering diverse options for all kinds of players. Moreover, a big number of these games are available on mobile as well. Both the downloadable and the instant play software versions of Betway are well presented, easy to navigate and user-friendly.

Looking at the Betway casino bonus codes, you’ll find a massive Bonus package for the new customers. Once you sign up with the site you will get a 100% match up bonus equal to250€ when you make your initial deposit of 20€ or more. You will also get an additional bonus equal to 250€ after your second deposit of 20€ or more and up to 500€ on your third deposit of at least 20€. When you also consider the high-quality customer service as well as the proven security and safety, Betway casino is a good selection for players.

Summary of Strengths

A wide range of mobile games
Extensive game collection
Good selection of jackpots
High-quality customer support
Rewarding loyalty scheme

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Weaknesses of Betway Casino

From this review, Betway is a favourite casino for many players in the United Kingdom. However, many factors might not make it the best choice for everyone. While the selection of the games is extensive and diverse, it is primarily supplied by one software provider. Some gamers may prefer an operator that provides games from different software providers, including companies like IGT and NetEnt. There is also a limited selection of tables. Again, irrespective of the welcome offers for the new players, you will find limited regular promotions for the existing players. The lack of theoretical RTP for the various games is also a major drawback. The casino can benefit from offering more transparency and clarity when it comes to this part.

Summary of Weaknesses

Theoretical RTP is not listed
Limited live dealer games
Few promotions

Reputability of Betway Casino

One of the objectives of online casinos is to provide players with entertainment in a safe and secure environment, and there are many ways to achieve this. For starters, Betway Group holds a license from United Kingdom Gambling Commission (UKGC), allowing them to offer services to gamers in the United Kingdom legally. They have to abide by the stringent standards of UKGC to keep the license and are also subject to strict regulation. Since the company also offers its services to gamers in other nations, it also holds several licenses like the one given by Malta Gaming Authority, allowing it to operate in other countries. The Betway Group is also accredited by eCOGRA, an international, independent testing authority. The Random Number Generator is analysed by eCOGRA to guarantee fairness and integrity of games. They also test RTPs and also produce payout reports every month, confirming the amounts paid out to gamers across different groups of games.

As a reputable casino, technical security should be a priority. Personal information such as banking details are encoded utilising secure socket layer to ensure your data is entirely protected, and third parties cannot intercept it. The SSL encryption is licensed by Rapid SSL, one of the trusted and well-established online security providers. The operator’s site is also tested and checked regularly for any potential security breaches and utilises high-quality virus protection programs to keep its players safe.

When it comes to the Betway’s responsible gambling page, you’ll find a self-evaluation test, where you can respond to several questions, developed to identify potential betting habits. Additionally, you will find numerous organisations and their contact details to help you get professional assistance if you need help with extreme gambling habits.

Problems With Withdrawals At Betway Casino – Possible Causes

Once you withdraw your winnings at Betway casino, it automatically goes into the processing queue for a minimum of 1 to 2 business days which doesn’t include bank holidays and weekends. After that, it’ll go into a holding account, and during this time the Betway operations team will also review your account as well request some documentation from you. However, the duration of time will vary contingent on whether or not they request documentation from you.

Once your withdrawal is entirely allocated and paid, it might take 2 to 24 hours to show in your e-wallet if your preferred mode of payment is Skrill or NETeller. Alternatively, the process might take 8 to 24 hours to reflect in your account if you are using bank transfer as your method of payment. This procedure for the withdrawal process seems a bit long which some players may not be comfortable with, but it is outlined in the terms and conditions of withdrawals at Betway. However, if you encounter any problems with your withdrawals, it is mostly due to technical issues which Betway casino addresses within the shortest time possible.

Withdrawal without problems

E-wallet up to 24 hours

Debit card up to 72 hours

Evaluation of Betway Casino

Betway casino is a widely accepted brand, and the firm has a flawless track record. This company has been in existence since 2006, and its headquarters are found in Malta. In addition to the casino games, the Betway Group also provides poker, bingo products and sports betting. They offer their high-end class services to more than 2 million players across the world. The operator has a great television presence, and several big sporting sponsorships and other Betway bonus offers as well.

You can’t go wrong with an online casino run by Microgaming. This software provider is among the pioneers in the casino world and the first to launch a casino over the internet in 1994. The company has since grown in popularity, and it presently boasts the most significant game portfolio on the web. Microgaming has been for the longest time a staple for functional, reliable and user-friendly platforms.

With a well-established, trusted and a reliable brand like Betway, you have no reason to worry about your security and safety when betting or playing on the website. Moreover, the operator is regulated and licensed by the UKGC as well as Malta Gaming Authority. These two are both well respected and trustworthy regulatory bodies. That means that gamers across the world can use the products and services provided by Betway with full confidence that they’ll be protected.

The integrity and the fairness of the casino games are individually tested and validated by eCOGRA, and they also produce payout rates on a monthly basis. All your financial and personal details are also secured using the up-to-date firewall technologies. By doing this, the company ensures that no third party can gain access to your confidential information. What’s more, the operator promotes responsible gambling among players and assists anyone addicted to gambling.